FAQ

What types of products does HOME VIBES CO offer?

HOME VIBES CO specializes in a curated selection of innovative kitchen appliances and pet grooming tools. Our product range includes items such as the Multi-Function Electric Air Fryer Oven, designed for healthier cooking, and double-sided Pet Combs for efficient grooming.

How can I ensure the quality of the products I purchase?

We prioritize quality in our product selection. Each item is carefully curated to meet high standards of performance and durability. Customer reviews and product specifications are available on our website to assist you in making informed decisions.

What is the shipping policy for orders placed at HOME VIBES CO?

Orders are processed and shipped within 24-48 hours of placement. Standard shipping typically takes 3-7 business days, while express shipping options are available, taking 1-3 business days. Shipping rates are calculated based on package weight, dimensions, and destination.

What is the return policy for items purchased from your store?

We have a 30-day return policy. To be eligible for a return, items must be in the same condition as received, unworn or unused, with tags, and in their original packaging. A receipt or proof of purchase is also required. For more details, please refer to our return policy.

How can I contact customer support for inquiries or issues?

Customer support can be reached via email at homevibesco777@gmail.com or by phone at 00923214131011. We are committed to addressing your inquiries promptly and effectively.

Are there any exceptions to the return policy?

Yes, certain items cannot be returned, including perishable goods, custom products, and personal care items. Additionally, we do not accept returns for sale items or gift cards. If you have questions about a specific item, please contact us for clarification.

How long does it take to process a refund?

Once we receive and inspect your return, we will notify you of the approval status. If approved, refunds are processed within 10 business days to your original payment method. Please note that it may take additional time for your bank or credit card company to post the refund.

What should I do if I receive a damaged or incorrect item?

If you receive a defective, damaged, or incorrect item, please contact us immediately upon receipt. We will evaluate the issue and take appropriate action to resolve it, ensuring customer satisfaction.